Frequently Asked Questions

Everything you need to know about your 40nine timepiece.

What materials are used in 40nine watches?

Our watches feature high-quality silicone straps, durable polycarbonate cases, and reliable Japanese quartz movements, designed for both comfort and longevity.

Are 40nine watches water-resistant?

Yes, most of our models are water-resistant up to 5 ATM (50 meters), making them suitable for everyday use, including light swimming and showering.

How long does shipping take?

Domestic orders typically arrive within 3-5 business days. International shipping times vary by destination but generally take 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn watches in their original packaging. Simply contact our support team to initiate a return or exchange.

Do the watches come with a warranty?

Every 40nine watch includes a 2-year limited warranty covering manufacturing defects in the movement, hands, and dial.

How do I change the battery in my watch?

While batteries can be replaced by most local jewelers, we recommend having it serviced by a professional to ensure the water-resistance seal remains intact.